Tk711 Privacy Policy — How We Protect Your Data

1 Introduction & Our Commitment

Welcome to tk711. Thank you for reading our Privacy Policy. This policy provides full transparency about how your personal data is collected, used, and kept secure.

Tk711 believes privacy is a fundamental right. We want to earn your trust and are committed to keeping it. That is why our Privacy Policy is written to be simple and clear so every user can easily understand it.

By using the tk711 platform, you are considered to have accepted this Privacy Policy. If you have any questions, please contact our support team.

2 What Data We Collect

Tk711 only collects information that is necessary to deliver a quality service. Below is a detailed breakdown of the data we collect:

We never collect sensitive information such as religious identity, political views, or health-related data. We only hold what is strictly required to operate the tk711 service.

3 How We Collect Information

Tk711 collects information in several ways. You have the right to know about each method:

• Provided Directly: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatic Collection: When you use tk711, technical information is automatically collected through cookies and log files.
• From Third Parties: Payment processors (bKash, Nagad, Rocket) share limited information to verify transactions.
• Identity Verification Services: Identity is verified through trusted verification agencies as part of the KYC process.

4 Purpose of Data Use

Tk711 uses the data it collects solely for the purposes listed below. Your information is never used for anything else:

• Creating, managing, and securing your account.
• Processing financial transactions such as deposits and withdrawals.
• Verifying age and identity to prevent access by minors.
• Offering relevant bonuses and promotional offers.
• Providing customer service and support.
• Preventing fraud and money laundering.
• Implementing and monitoring responsible gaming policies.
• Meeting legal and regulatory obligations.
• Improving platform experience and performance.

Tk711 never sells or rents your data to third parties for advertising purposes. Your information is a matter of trust, not a commercial asset.

5 Information Sharing & Third Parties

Tk711 shares data with third parties only in very limited circumstances and under strict conditions, as outlined below:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to verify transactions.
• KYC Verification Agency: Limited data shared with trusted agencies for identity verification purposes.
• Law Enforcement: Providing relevant information when required by a court order or legal obligation.
• Cloud Service Provider: For data storage — under strict confidentiality agreements.

6 Data Retention Period

Tk711 does not store your data indefinitely. Each type of information has a defined retention period:

• Data for active accounts is retained until the account is closed.
• Financial transaction records are retained for a maximum of 7 years in accordance with legal requirements.
• Personal data is deleted within 90 days of account closure.
• Gaming history may be retained for a limited period for responsible gaming logs.

7 Data Protection Measures

Tk711 employs industry-leading technical and organizational measures to keep your data secure:

• SSL/TLS Encryption: 256-bit encryption is used for all data transfers.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Verification: Two-factor authentication (2FA) is available to secure access to your account.
• Regular Security Audits: Regular system audits are conducted by independent security experts.
• Staff Training: All staff receive regular training on data protection.
• Data Minimization: No information is collected beyond what is necessary.

However, no method of transmission over the internet can be guaranteed to be completely secure. In the event of a security breach, we will notify affected users in a timely manner as required by law.

8 Your Rights & Controls

As a tk711 user, you have full control over your own data. You may exercise the following rights at any time:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request that your account be closed and all your data permanently deleted.
• Right to Portability: You may request your data in a portable format.
• Right to Restrict Processing: You may request that we restrict the use of your information to specific purposes.

To exercise these rights, email us at [email protected]. We will respond to your request within 30 business days.

9 Children's Privacy

Tk711 does not serve anyone under the age of 18. We do not knowingly collect any data from minors.

If we become aware that we hold personal data of a minor, the account will be suspended immediately and all associated data will be deleted.

10 Policy Changes & Contact

Tk711 may update this Privacy Policy from time to time. For significant changes, we will:

• We will send a notification to your registered email address.
• We will send push notifications via the app.
• We will note the update date at the top of this page.

Continued use of tk711 after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.